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Enterprise Privacy & Confidentiality Agreement

Last Updated: April 9, 2026

This Enterprise Privacy & Confidentiality Agreement ("Agreement") governs the collection, use, and protection of information exchanged between you ("Prospective Client," "you," or "your") and LunaMare AI Limited ("LunaMare AI," "we," "us," or "our") in connection with enterprise inquiries, solution demonstrations, and pre-contractual discussions.

By submitting a consultation request or engaging in enterprise discussions with LunaMare AI, you acknowledge and agree to the terms set forth in this Agreement.

Part I — Enterprise Data Privacy

1. Information We Collect

When you submit an enterprise inquiry or schedule a consultation, we collect:

2. Purpose of Collection & Use

Your information is used exclusively for the following purposes:

Purpose	Description
Consultation Arrangement	To schedule and conduct personalised solution discussions and demonstrations tailored to your business needs.
Sales Communication	To follow up on your inquiry, provide solution information, and discuss partnership opportunities.
Proposal Preparation	To prepare customised enterprise proposals, including technical architecture plans and ROI analyses.
Security & Fraud Prevention	To verify the legitimacy of inquiries and protect against abuse of our enterprise contact channels.

We will not use your enterprise contact information for consumer marketing, newsletter subscriptions, or any purpose unrelated to your enterprise inquiry.

3. Data Sharing

We do not sell, rent, or trade your enterprise contact information. Your data may be shared only with:

• Internal Teams: Our enterprise sales, product, and technical teams on a need-to-know basis to service your inquiry.
• Infrastructure Providers: Secure cloud hosting and email delivery services (subject to strict data processing agreements).
• Legal Obligations: If required by law, regulation, or valid legal process.

4. Data Retention & Deletion

• Active Inquiries: Your data is retained for the duration of active business discussions and for up to 12 months following the last interaction.
• Concluded Evaluations: If no partnership is established, your contact data will be securely deleted within 12 months unless you request earlier deletion.
• Right to Deletion: You may request immediate deletion of all your enterprise data at any time by emailing contact@lunamareai.com.

5. Data Security

All enterprise inquiry data is protected by enterprise-grade security infrastructure:

• Encryption in Transit: All form submissions and communications are encrypted via TLS 1.3.
• Encryption at Rest: Enterprise data is stored with AES-256 encryption.
• Access Control: Restricted to authorised enterprise team members with multi-factor authentication (MFA).
• Audit Logging: All access to enterprise inquiry data is logged and monitored.

6. Your Rights

You have the right to:

• Access: Request a copy of the enterprise data we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your data at any time.
• Withdrawal: Withdraw your consent to further communications at any time.
• Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at contact@lunamareai.com.

Part II — Pre-NDA Confidentiality Terms

The following confidentiality terms apply automatically to all enterprise consultations, evaluations, and pre-contractual discussions between you and LunaMare AI, effective from the date of your first interaction (including form submission).

7. Definition of Confidential Information

"Confidential Information" means any non-public information disclosed by either party ("Disclosing Party") to the other party ("Receiving Party") during the course of enterprise discussions, demonstrations, or evaluations, including but not limited to:

Confidential Information does not include information that: (a) is or becomes publicly available without fault of the Receiving Party; (b) was already known to the Receiving Party prior to disclosure; (c) is independently developed without reference to the Confidential Information; or (d) is disclosed with the prior written consent of the Disclosing Party.

8. Obligations of Confidentiality

Both parties agree to:

• Protect: Use at least the same degree of care to protect the other party's Confidential Information as they use for their own confidential information, but no less than reasonable care.
• Restrict Use: Use Confidential Information solely for the purpose of evaluating a potential business relationship between the parties.
• Limit Disclosure: Not disclose Confidential Information to any third party without prior written consent, except to employees or advisors who have a need to know and are bound by equivalent confidentiality obligations.
• No Reverse Engineering: Not reverse engineer, decompile, or attempt to derive the design or methodology of any demonstrated technology, AI models, or proprietary processes.

9. Duration of Confidentiality

• Confidentiality obligations remain in effect for two (2) years from the date of disclosure of each item of Confidential Information.
• Trade secrets shall remain protected for as long as they qualify as trade secrets under applicable law.
• These pre-NDA terms may be superseded by a formal mutual NDA executed by both parties.

10. Return or Destruction of Materials

Upon request by either party, or upon conclusion of the evaluation process without entering into a formal agreement, the Receiving Party shall promptly:

• Return or destroy all tangible materials containing Confidential Information.
• Delete all electronic copies of Confidential Information.
• Confirm destruction in writing upon request.

11. Remedies

Both parties acknowledge that a breach of confidentiality may cause irreparable harm for which monetary damages may be inadequate. The Disclosing Party shall be entitled to seek equitable relief, including injunction and specific performance, in addition to any other remedies available at law.

12. No Obligation to Proceed

Nothing in this Agreement obligates either party to enter into any further agreement, business relationship, or transaction. Either party may terminate discussions at any time without liability, subject to the surviving confidentiality obligations herein.

Part III — General Provisions

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (SAR), without regard to its conflict of law provisions.

14. Entire Agreement

This Agreement constitutes the entire understanding between the parties regarding confidentiality and data privacy in the context of enterprise evaluations, and supersedes all prior oral or written communications on these subjects. This Agreement may be superseded only by a formal written agreement executed by both parties.

15. Contact

For enterprise privacy inquiries, data requests, or confidentiality matters:

LunaMare AI Enterprise Team
Email: contact@lunamareai.com